Privacy Policy

Last Revised: 10/3/2018

ProScan Imaging, LLC (collectively with its subsidiaries, “the Company,” “we,” “us,” and “our,”) respects your privacy and is committed to protecting your privacy through our compliance with this website privacy policy (the “Policy”).This Policy should be read in conjunction with our website Terms of Use, into which this Policy is incorporated by reference.

This Policy describes:

  • The types of information we collect from you or that you may provide when you visit our website available at: https://mrionline.proscan.com/ (“the Website”) as well as any websites and courses directly owned by the Company (“our websites”).

  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this Policy carefully to understand our practices regarding your information and how we will treat it.If you do not agree with our policies and practices, then please do not use our websites.By using our websites, you agree to the terms of this Policy.This Policy may change from time to time (see below, “Changes to this Policy”).Your continued use of our websites after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

What We Collect and How We Collect It

To ensure that we provide you with the best possible experience, we will store, use, and share information about you in accordance with this Policy.

Information You Provide to Us

Personal Information is any information that can be used to individually identify you from a larger group, such as data including, but not limited to, your:

  • first and last name
  • email address
  • telephone number
  • age
  • mailing address
  • comments or messages provided in free text or chat boxes
  • answers and responses you provide in our surveys

You may provide us Personal Information when you:

  • receive instructional and promotional emails
  • enroll in a course
  • apply for a job
  • subscribe to our emails, or
  • register yourself with the Website.

The information that you provide in each case will vary. In some cases, we may ask you to create a username and password that should only be known to you.

Automated Information Collection

In addition to the information that you provide to us, we may also collect information about you during your visit to our Website.We collect this information using automated tools that are detailed below.These tools may collect information about your behavior and your computer system, such as your internet address (IP Address), which courses and videos you viewed, how many continuing medical education credits you earn, and the actions you have taken while using the Website.Some of the tools we use to automatically collect information about you may include:

  • Cookies.A “cookie” is a small data file transmitted from a website to your computer’s hard drive.Cookies are usually defined in one of two ways, and we may use both of them:

    (1) session cookies, which do not stay on your computer after you close your browser, and

    (2) persistent cookies, which remain on your computer until you delete them or they expire.

    We use the following categories of cookies on our website.

  • Web Beacons.A Web Beacon is an electronic image. Web Beacons can track certain things from your computer and can report activity back to a web server allowing us to understand some of your behavior. If you choose to receive emails from us, we may use Web Beacons to track your reaction to our emails. We may also use them to track if you click on the links and at what time and date you do so. Some of our third party marketing partners may use Web Beacons to track your interaction with online advertising banners on our websites.This information is only collected in aggregate form and will not be linked to your Personal Information.Please note that any image file on a webpage can act as a Web Beacon.

  • Embedded Web Links.Links provided in our emails and, in some cases, on third party websites may include tracking technology embedded in the link. The tracking is accomplished through a redirection system. The redirection system allows us to understand how the link is being used by email recipients.Some of these links will enable us to identify that you have personally clicked on the link and this may be attached to the Personal Information that we hold about you. This data is used to improve our service to you and to help us understand the performance of our marketing campaigns.

  • Third Party Websites and Services.We work with a number of service providers of marketing communications technology and to provide optimization of our Website. These service providers may use various data collection methods to improve the performance of the marketing campaigns we are contracting them to provide. The information collected can be gathered on our websites and also on the websites where our marketing communications are appearing. For example, we may collect data where our banner advertisements are displayed on third party websites.

Of course, if you do not wish to have cookies on your devices, you may turn them off at any time by modifying your internet browser’s settings. However, by disabling cookies on your device, you may be prohibited from full use of the Website’s features or lose access to some functionality.

One such trusted third party partner is Google Analytics.The Website sends aggregated, non-Personal Information to Google Analytics for the purpose of providing us with the ability to conduct technical and statistical analysis on the Website’s performance.For more information on how Google Analytics supports the Website and uses information sent from the Website, please review Google’s privacy policy available at https://policies.google.com/technologies/partner-sites.

Another trusted third party partner is HubSpot Analytics.The Website sends aggregated, non-Personal Information to HubSpot Analytics for the purpose of providing us with the ability to conduct technical and statistical analysis on the Website’s performance.For more information about HubSpot and its analytics services for the Website, and how it uses information sent from the Website, please review HubSpot’s privacy policy available at https://legal.hubspot.com/privacy-policy.

Do Not Track Disclosure

Other than as disclosed in this Policy, the Website does not track users over time and across third party websites to provide targeted advertising. Therefore, the Website does not operate any differently when it receives Do Not Track (“DNT”) signals from your internet web browser.

Your Choices and Selecting Your Privacy Preferences

We want to provide you with relevant information that you have requested.

If we provide subscription-based services, such as email newsletters, we will allow you to make choices about what information you provide at the point of information collection or at any time after you have received a communication from us while you are subscribed to the service.Any transactional or service-oriented messages are usually excluded from such preferences, as such messages are required to respond to your requests or to provide goods and services, and are not intended for the purposes of marketing.

We will not intentionally send you email newsletters and marketing emails unless you consent to receive such marketing information.After you request to receive these emails, you may opt out of them at any time by selecting the “unsubscribe” link at the bottom of each email.Please note that by opting out or unsubscribing you may affect other services you have requested we provide to you, in which email communication is a requirement of the service provided.

Any such communications you receive from us will be administered in accordance with your preferences and this Policy.

Accuracy and Access to Your Personal Information

We strive to maintain and process your information accurately.We have processes in place to maintain all of our information in accordance with relevant data governance frameworks and legal requirements.We employ technologies designed to help us maintain information accuracy on input and processing.

Where we can provide you access to your Personal Information in our possession, we will always ask you for a username and password to help protect your privacy and security.We recommend that you keep your password safe, that you change it periodically, and that you do not disclose it to any other person or allow any other person to use it.

To view and change the Personal Information that you have provided to us, you can log in to your account and follow the instructions on that webpage, or contact us directly for assistance.

Information of Minors

We do not actively seek to gather information from individuals under the age of eighteen.We do not target the Website to minors, and would not expect them to be engaging with our websites or services.We encourage parents and guardians to provide adequate protection measures to prevent minors from providing information unwillingly on the internet.If we are aware of any Personal Information that we have collected about minors, we will take steps to securely remove it from our systems.

How We Use Your Information

The information we gather and that you provide is collected to provide you information and the services you request, in addition to various other purposes, including, but not limited to:

  • Assisting you with items such as personalized experiences, facilitation of product usage, and enforcement of Terms of Use.
  • Preventing malicious activity and provide you with a secure experience.
  • Providing service and support for services you request.
  • Providing marketing communications that are effective and optimized for you.
  • Keeping you up-to-date with the latest benefits available from us.
  • Preventing unwanted messages or content.
  • Measuring the performance of our marketing programs.
  • Contacting you about services and offers that are relevant to you.

How We Share Your Information

We do not sell or lease your information to any third party.We may disclose your Personal Information to our trusted third party business partners in accordance with this Policy.We work with a number of partners that help us process your requests, deliver customer service and support, send email marketing communications, and provide experiences that you have come to expect from us.For example, we may share your information with our trusted Third Party Teachable as part of registering you for our classes.We will share your information with these third parties in order to fulfill the service that they provide to us.These third party partners are under contract to keep your information secure and not to use it for any reason other than to fulfill the service we have requested from them.

California Residents.We will not disclose or share your Personal Information with third parties for the purposes of third party marketing to you without your prior consent.

Except as described in this Policy, we will not share your information with third parties without your notice and consent, unless it is under one of the following circumstances:

  • Responding to duly authorized information requests from law enforcement or other governmental authorities.
  • Complying with any law, regulations, subpoena, or court order.
  • Investigating and helping prevent security threats, fraud, or other malicious activity.
  • Enforcing or protecting the rights and properties of the Company or its subsidiaries.
  • Protecting the rights or personal safety of the Company’s employees.

There are circumstances where the Company may decide to buy, sell, or reorganize its business in selected countries.Under these circumstances, it may be necessary to share or receive Personal Information with prospective or actual partners or affiliates. In such circumstances, the Company will ensure your information is used in accordance with this Policy.

Third Party Websites
This Policy does not apply to websites or other domains that are maintained or operated by third parties or our affiliates such as teachable.com, our online school hosting service.Our websites may link to third party websites and services, but these links are not endorsements of these sites, and this Policy does not extend to them. For example, you may link to the Teachable website from our Website. Because this Policy is not enforced on these third party websites, we encourage you to read any posted privacy policy of the third party website before using the service or site and providing any information


For Website Visitors Outside of the United States

Many visitors to our websites may be located outside of the United States.To provide you with our services, we may store, process, and transmit information in the United States, Canada, and other locations around the world, including countries that may not have the same privacy and security laws as yours.Unless stated otherwise, we will only use and secure your personal information as described in this Policy, regardless of the country from which you visit our Website.

For Website Visitors in the European Union (“EU”)

Under the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, or “GDPR”), individuals in the EU are afforded specific rights with respect to their Personal Information, or “personal data” as defined under the GDPR.For the purposes of this Policy, the Company operates as a data controller.Any personal data we collect from you is processed in United States and under the terms of this Policy.Any personal data we collect from you is processed in the legitimate interest of our business and providing our services to you as the lawful means of such processing.You may always withdraw your consent to our use of your personal data as described below.We will only retain your personal data for the time necessary to provide you the information and services to which you have consented, to comply with the law and in accordance with your rights below.

You can exercise any of the following rights by notifying us as described below:

  • Access. You may email us at education@proscan.com to request a copy of the personal data our Website databases currently contain.

  • Correction or Rectification. You can correct what personal data our Website database currently contain by accessing your account directly, or by emailing us at education@proscan.com to request that we correct or rectify any personal data that you have provided to us.We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause information to be incorrect. Where applicable, we will ensure such changes are shared with trusted third parties.

  • Restrict Processing. When applicable, you may restrict the processing of your personal data by submitting a request via email to education@proscan.com.In your email, please explain how you wish us to restrict processing of your personal data.When such restrictions are not possible, we will advise you accordingly.You can then choose to exercise any other rights under this Policy, to include withdrawing your consent to the processing of your personal data. Where applicable, we will ensure such changes are shared with trusted third parties.

  • Object to Processing. When applicable, you have the right to object to the processing of your personal data by submitting a request via email to education@proscan.com.When such objections are not possible, we will advise you accordingly.You can then choose to exercise any other rights under this Policy, to include withdrawing your consent to the processing of your personal data. Where applicable, we will ensure such changes are shared with trusted third parties.

  • Portability. Upon request and when possible, we can provide you with copies of your personal data.You may submit a request via email to education@proscan.com.When such a request cannot be honored, we will advise you accordingly.You can then choose to exercise any other rights under this Policy, to include withdrawing your consent.Where applicable, we will ensure such changes are shared with any trusted third parties.
  • Withdraw Consent. At any time, you may withdraw your consent to our processing of your personal data through this Website by notifying us via email at education@proscan.com.Using the same email address associated with your Website account, simply type the words “WITHDRAW CONSENT” in the subject line of your email.Upon receipt of such a withdrawal of consent, we will confirm receipt and proceed to stop processing your personal data.Where applicable, we will ensure such changes are shared with trusted third parties.

  • Erasure. If you should wish to cease use of our Website and have your personal data deleted from our Website, then you may submit a request by emailing us at education@proscan.com.Upon receipt of such a request for erasure, we will confirm receipt and will confirm once your personal data has been deleted.Where applicable, we will ensure such changes are shared with trusted third parties.

  • Submit Complaints or Questions. If you wish to raise a complaint on how we have handled your personal data, you can contact us as described below.If you reside in a European Union member state, you may also lodge a complaint with the supervisory authority in your country.

Safeguarding the Information We Collect

We take reasonable technical, administrative, and physical safeguards to your Personal Information secure against accidental loss and from unauthorized access, use, alteration, and disclosure. However, we can never promise 100% security.You have a responsibility, as well, to safeguard your information through the proper use and security of any online credentials used to access your Personal Information, such as a username and password.If you believe your credentials have been compromised, please change your password. Please also notify us of any unauthorized use.

Changes to this Policy

If we make any changes to this Policy, a revised Policy will be posted on this webpage and the date of the change will be reported in the “Last Revised” block above. You can get to this page from any of our websites by clicking on the “Privacy Policy” link (usually at the bottom of the screen).

How to Contact Us

We value your opinions and welcome your feedback.To contact us about this Policy or your Personal Information, please contact us at

ATTN: ProScan Education Privacy
ProScan Imaging, LLC
5400 Kennedy Avenue
Cincinnati, OH 45213
1-(866)-674-3382

Email: education@proscan.com